We cannot say enough about Genovese Jewelers! My husband went to Genovese because his dad and both of his brothers purchased engagement rings from here. Tom was very helpful and guided my husband to create a beautiful engagement ring. My husband still talks about how much he learned and how fun it was to pick everything out!
We also purchased both of our wedding bands from here! Everyone that works there is very kind and helpful. I needed my ring resized right away and they were able to get us in the day after we were engaged, I did not have to leave it or wait weeks to get it back! Tom invited me to come in and get my ring cleaned before the big day, when arriving they had mimosas ready for me, my mom, and bridesmaids! Wonderful all around, I would recommend them to anyone looking for a great ring and great service!
I always knew I wanted to work with a local jeweler in St. Louis, so we made appointments with multiple jewelers in the area, but nothing felt right. It either felt too pushy, too pawn shoppy, or too snooty. The second we walked into Genovese it felt different. It is a beautiful store with a large selection but you know they carry nothing but high quality.
We had the absolute pleasure of working with Tom. He is amazing and made me feel like I was the only one in the world to ever buy from him. You can tell he truly cares and genuinely wants to know your story and make you happy! I am in love with my engagement ring and know that we will be customers for life. Can't wait to go back soon to pick out our wedding bands!
There is a reason everyone in STL knows the Genovese name...they have mastered the art of making engagements memorable. We have known the jewlers at Genovese for years so when the time rolled around for us to get hitched, Joe took my husband under his wing and designed a most elegant setting that never fails to receive compliments.
Genovese is known for exceeding the customer's expectations by not only offering an endless variety, but also giving you the option to design your own piece of forever. When it came to my husband's band, we knew we wanted something unlike anything else...yet again, Joe shined through! He designed and delivered a unique ring that only Sam will have! Thank you for the memories you helped us make along the way! Our highest recommendation goes out to any/all men and women in search of the perfect rings!
We can not say enough about our experience at Genovese. We had been looking for a very specific set of rings for our wedding, something we saw on Etsy. We had taken the design to a few places around town and they could only ballpark making the design or could only give us similar options.
Working with Joe Genovese and Laura, they had their CAD designers do a mock-up of our design, they molded it and we got to actually see what we would be buying. They then went to work actually making our rings from scratch. The result-EXACTLY what we wanted. To top it off, it didn't break the bank. We were shocked. This was the most wonderful experience from start to finish. My husband already returned to by me a gift for our wedding day. Do not go anywhere else.
After a few miserable shopping experiences with several big chains for an engagement ring, I came across Genovese Jeweler during an online search. I was given my grandmothers diamond and wanted to use it in the setting. All of the other places tried to discourage me from doing that. The whole experience was different walking into this store. I was greeted by Tom and he walked me through the whole process. He was genuinely excited about my idea to use my grandmothers diamond. I brought my mom on my second visit and he made us feel right at home.
Since the engagement, we have purchased wedding bands and again Tom helped make the process go smoothly. We are now married and greeted with a smile every time we walk in the door. I will be using Genovese Jewelers for all our jewelry needs!
Without a doubt, this place has the best customer service I've ever experienced. I have absolutely no hesitation in recommending this jewelry store to anyone I come across, because I know they treat people amazingly well, no matter how much money is on the table. Genovese was originally recommended to us by several co-workers, and we're so glad we listened.
It is very obvious that their focus is on satisfying the customer, and not just making a sale. I've worked with both Stacy and Joe--both are amazing people, very patient, and they sure know their jewelry! As mentioned in previous reviews, there's no up-selling or pressure to purchase. Since buying an engagement ring, we've come back for several other pieces of jewelry, and we would never shop anywhere else!