Frequently Asked Questions

How do I know what ring size I need?

At Genovese Jewelers, we understand that finding the perfect fit is crucial for your comfort and the ring's security. We offer professional ring sizing at our St. Louis showroom using precision tools for the most accurate measurement.

Can I customize any of the rings in your collection?

Absolutely! Many of our beautiful ring designs can be customized to reflect your personal style and preferences. Whether you'd like to change the metal type from white gold to yellow gold, adjust the diamond size or quality, or modify design elements, our skilled craftsmen can work with you to create your perfect piece. We encourage you to visit our showroom or call us to discuss your vision - we love helping our customers create truly unique pieces.

How do I properly care for and clean my ring at home?

Taking care of your precious ring between professional cleanings is simple with the right approach. For daily maintenance, I recommend gently brushing your ring with a soft-bristled toothbrush using warm water and a drop of mild dish soap - this removes oils and buildup that can dull your diamonds' sparkle. Avoid harsh chemicals like bleach or chlorine, and always remove your ring before swimming, exercising, or doing household chores. For storage, keep your ring in a soft cloth pouch or separate compartment to prevent scratching against other jewelry. If you ever notice a loose stone or any damage, bring it in immediately so we can address it before it becomes a bigger issue.

What's the difference between the metal options you offer, and which is best for everyday wear?

Great question! At Genovese Jewelers, we primarily work with white gold and yellow gold, each offering distinct advantages. During your consultation, I'll help you choose the metal that best fits your lifestyle, skin tone, and personal style preferences - there's no wrong choice, just what's right for you!

What should I do if my ring gets damaged or a stone becomes loose?

If you notice any damage or feel a stone moving in its setting, please stop wearing the ring immediately and bring it to us as soon as possible. A loose stone that goes unaddressed can easily fall out and be lost forever, but caught early, it's usually a simple fix. Our experienced repair team can handle everything from re-tipping prongs and tightening settings to more complex restoration work on vintage or damaged pieces. Remember, your ring is meant to last a lifetime, and with proper maintenance and prompt attention to any concerns, it absolutely will. Don't hesitate to call if you have any worries about your ring's condition!