Without a doubt, this place has the best customer service I've ever experienced. I have absolutely no hesitation in recommending this jewelry store to anyone I come across, because I know they treat people amazingly well, no matter how much money is on the table.
Genovese was originally recommended to us by several co-workers, and we're so glad we listened. It is very obvious that their focus is on satisfying the customer, and not just making a sale. I've worked with both Stacy and Joe--both are amazing people, very patient, and they sure know their jewelry! As mentioned in previous reviews, there's no up-selling or pressure to purchase. Since buying an engagement ring, we've come back for several other pieces of jewelry, and we would never shop anywhere else!
- Melissa, M. Yelp Review