Personal and Non-Personal Information
We may collect personal identification information from Users in a variety of ways. This may include, but is not limited to, Users first time visitng the site, subscribing to a newsletter, responding to a survey, submitting a form, or engagements related to activities, services, features, or resources we provide on our Site. Personal information is ONLY collected when Users voluntarily share information on the Site, like requesting an appointment through a form. Users can refuse to share contact information through the website forms, but it may affect your experience on the Site when engaging in the activities mentioned above.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet Service Providers utilized and similar information.
How We Use Your Information
Genovese Jewelers may collect and use Users' personal information for the following purposes:
- To improve customer service. Your contact information helps us respond more efficiently, allowing us to quicky resolve requests for customer service, website support, product order questions, or similar needs that arise.
- To improve our Site. We may use the feedback you provide to improve our products and services offered through the website. All user data is anonymized when used for updating Site features, product pages, or any web content.
- To run a promotion, survey, or other Site feature. We may contact Users for information they requested a subscription to on our Site. You will only receive messages if you opt-in using a web form to receive news related to the company, new product, or wish list updates.
- To send periodic emails. We may use email addresses you provide when submitting inquiries, questions, or other requests on our Site. We will never spam your inbox. You can always choose to unsubscribe from email lists at any time. Our emails include an easy link to unsubscribe at the bottom of each message we send, however, you can also contact us directly and we will remove you from any future mailing lists.
How We Protect Your Information
We observe appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. We do not sell, trade, or rent Users' personal identification information to other parties.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the above purposes. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as newsletters or customer surveys. We may share your information with these third parties for those limited purposes, provided you have given us explicit permission beforehand.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may regularly change. Other sites and services may not share the same privacy and customer service policies as Genovese Jewelers. Browsing and engaging with third-party websites, including websites that may include a link back to this Site, is subject to each website's unique terms and policies.
Advertising and Remarketing
Acceptance of Terms and Updates
Contact Us Online or In-Person
12460 Olive Boulevard, Creve Coeur, MO 63141
This document was last updated in June 2023.